Report a Problem

801 Center Street, Bowling Green, KY 42101 270-782-1200

Media Contact

801 Center Street, Bowling Green, KY 42101
270-782-1200

Media Contact

Customer Care
Services
Community
Careers
About Us
My Account
Search

Report a Problem

Water/Wastewater Electric My Account Water Quality Report

We appreciate your help! A BGMU employee will contact you as soon as possible.

For a power outage, call 270-782-4302 .

Name*
First Last
Email*
Phone*
Contact me by:*
- Email
- Phone
Best time to be contacted:
- Morning
- Afternoon
- Evening
Type of problem:*
- Electrical
- Water
- Wastewater
- Tree Trimming
- Other
Type of Electrical problem:
- Unknown
- Damage
- Off/On
- On During Daylight
- Out
- Pole Damaged
- Other
Type of Water problem:
- Main Leak
- Fire Hydrant Leak
- Fire Hydrant Repair
- Low Pressure
- High Pressure
- Frozen Meter
- Meter Box Broken/Missing Lid
- Meter Box Cleaning
- Valve Leaking
- Other
Address of Problem:*
Street Address City ZIP / Postal Code
Problem, description or specific location:

BGMU Fiber spans almost 16,000 miles.

Fiber

In BGMU’s service territory, there are four water pressure zones that are regulated by five system water tanks. There are 5,410 manholes, 5,858 system valves, and 59 sewer pump stations throughout our system. The largest water pipe size in our system is 60 inches, and the largest wastewater pipe size is 48 inches.

Water

BGMU’s Water Treatment Plant can treat up to 30 million gallons of water per day, and our Wastewater Treatment Plant can treat up to 12 million gallons of wastewater per day.

Water

BGMU maintains almost 3,400 street light poles, and has 8,790 electric distribution poles installed throughout our service territory.

Electric

BGMU serves approximately 30,000 electric customers. Our Electric Division maintains 362 miles of distribution lines; 86 miles are underground, and 276 miles are overhead.

Electric

BGMU’s Fiber Division supports nearly 1,000 access points throughout the fiber system.

Fiber

BGMU’s record-high winter demand was 160.68 MW and was set in January, 2014. The record-high summer demand was set in August, 2007 at 209.44 MW.

Electric

BGMU maintains 2,378 fire hydrants. Water line crews manage 290 miles of water lines and 270 miles of sewer lines.

Water

BGMU now offers 1 Gigabit services to commercial customers.

Fiber

Location:
801 Center Street
P.O. Box 10300
Bowling Green, KY 42102-7300

Phone numbers:
Bill Pay: 877-853-6836
Customer Service: 270-782-1200
Power Outage: 270-782-4302

Office Hours
8:00 a.m. – 4:30 p.m.
Monday – Friday (except Holidays)
24-hours, 7 days a week, Dispatch

Contact Us

Name*
Email*
Message*

Water/Wastewater
Electric
My Account
Water Quality Report