REQUEST FOR PROPOSALS

DEBT COLLECTION SERVICES

 

Bowling Green Municipal Utilities requests proposals from interested licensed collection agencies to provide contract collection services for delinquent utility accounts.

 

Full specifications can be obtained at the address below or by calling (270)782-1200. The successful company will be required to enter into an agreement and abide by the agreement terms and conditions set forth therein.  The starting date for work under the contract would be April 1, 2010.

 

All proposals must be received in the Bowling Green Municipal Utilities office before 3:00 PM, February 16, 2010.   All proposals must be received in a sealed envelope marked ‘"PROPOSAL – DEBT COLLECTION SERVICES " prior to opening. The actual response should be placed in a separate sealed envelope inside this outer sealed envelope.  Mail replies to:

 

                                               Bowling Green Municipal Utilities

                                               ATTN: Keith Williams, Purchasing Agent

                                               801 Center Street

                                               Bowling Green, KY 42101

 

No faxed or emailed responses will be accepted.

 

The contractor must have at least 8 years experience and provide a list of customers/contacts to verify the experience.

 

Bowling Green Municipal Utilities reserves the right to reject any and/or all proposals or to accept the lowest proposal or lowest evaluated proposal.  All evaluations of responses shall be conducted with consideration of the following criteria: Cost, Qualifications/Experience, and Past Record with BGMU, References, Timelines, Compliance with Specifications, Quality of Materials, Financial Stability, and Compliance with Law.

 

Mark O. Iverson, General Manager

Bowling Green Municipal Utilities

 

Beth Scherbing, Notary Public

State at Large

Commission Expires January 7, 2013

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REQUEST FOR PROPOSALS

IDENTITY CONFIRMATION SERVICE

 

Bowling Green Municipal Utilities (BGMU) requests proposals for Identity Confirmation Service for its Customer Services Department.  BGMU is interested in acquiring an instant reporting service which is capable of providing its Customer Service personnel the ability to check identity, check for delinquent remittance activity and the ability to check for outstanding bills. 

 

Full specifications of the contractual agreement are enclosed. Successful company will be required to enter into an agreement and abide by the agreement terms and conditions set forth therein.  The projected starting date for work under the contract would be April 1, 2010.  The one year contract shall be eligible for two one year renewals.  Each renewal shall be based on a performance review which shall be conducted prior to the any renewal decision.  Any renewal shall be agreed upon 60 days prior to the expiration of the existing contract.

 

All proposals must be received in the Bowling Green Municipal Utilities office before 2:00 PM, February 16, 2010.   All proposals must be received in a sealed envelope marked ‘"PROPOSAL – IDENTITY CONFIRMATION SERVICE " prior to opening. If forwarded by mail, the actual response should be placed in a separate sealed envelope inside this outer sealed envelope.  Mail replies to:

 

                                               Bowling Green Municipal Utilities

                                               ATTN: Keith Williams, Purchasing Agent

                                               801 Center Street

                                               Bowling Green, KY 42101

 

No faxed or emailed responses will be accepted.

 

The contractor must have at least 4 years experience and provide a list of customers/contacts to verify the experience.

 

Bowling Green Municipal Utilities reserves the right to reject any and/or all proposals or to accept the lowest proposal or lowest evaluated proposal.  All evaluations of responses shall be conducted with consideration of the following criteria: Cost, Qualifications/Experience, and Past Record with BGMU, References, Timelines, Compliance with Specifications, Quality of Materials, Financial Stability, and Compliance with Law.

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