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BGMU Warns Customers of Billing
Scam
Bowling Green
Municipal Utilities is warning its customers to be aware of a multi-state scam
that’s been reported in Tennessee and our local area. The scam targets
utility customers and aims to steal identities and utility
payments.
Scammers are
claiming they can save you big money on your electric bill with a new program
created by President Obama, but instead, they are stealing customers’ identities
and hard- earned money. Utility customers -- through phone calls, door-to-door
visits or online solicitation -- are being asked for personal information such
as their Social Security numbers on the pretense there is federal assistance for
their utility bills. There is no such funding through the U.S. Federal Reserve
Bank, BGMU officials say.
Under the scam, if
a customer provides a Social Security number, they are given a bank routing
number to pay their utility bill. The routing number is fraudulent, and no
payments will be applied to any BGMU bills.
If you ever have any doubts about someone claiming to represent BGMU or
about information given to you about a BGMU utility bill payment, hang up and
call 270-782-1200 for verification. BGMU accepts
payments at our office located at 801 Center Street, over the phone and via
online payment at our website, www.bgmu.com. Remember, BGMU does not call to initiate a payment.
Pay
Your Bill Using ‘eCheck’
BGMU
is excited to announce ‘eCheck’ as an online payment option for all of our
customers. Paying your bill online has never been easier. Many of you have commented that you
wanted a no cost option of paying your BGMU bill online – and we’re
listening. ‘eCheck’ – a draft from
your checking account that you initiate when you want – is a free service. No service fees.
Now
there are many ways to pay your BGMU bill:
· In
person at our office during regular business hours (cash, check or credit
card)
· By
mail (checks only, please)
· In
person at any local branch office of Independence Bank (cash & check
only)
· “Check-O-Matic”
program allows automatic bank drafts each month from the customer’s checking
account
· By
phone with cashier assistance, during business hours (credit card
only)
· “eCheck”
program online (visit bgmu.com for more information)
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Levelized Payment
-Provides customers with a more
level monthly payment because it smoothes-out the heavy consumption/billing
months in summer and winter. Payments are based on a rolling average
consumption each month; the rolling average is based on the current month and
the previous eleven months' actual metered
consumption.
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 Would you like to save money on your home energy bills? Not sure where to start? We can guide you.... Energy Right
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